Privacy Policy

Last Updated: 25-11-2024
Last Reviewed: 25-11-2024

Relu Consultancy (“Relu Consultancy,” “we,” “us,” or “our”) is committed to safeguarding your privacy and ensuring the security of your personal data. This Privacy Policy describes how we collect, use, disclose, and protect information obtained through our website and services. By using our website or services, you agree to the practices described in this Privacy Policy. If you have any questions, please contact us at connect@reluconsultancy.com.

Information We Collect

  1. Non-Personal Information
    We collect non-personal data automatically as you interact with our website. This may include browser type, operating system, visited pages, session duration, and general usage patterns.
  2. Personal Information
    Personal information identifies or can identify you. We may collect the following personal information:
    • Name and contact details (e.g., email address).
    • IP address and device information.
    • Billing and payment information (if applicable).
    • Any other information you voluntarily provide.
    When you engage with our services or communicate with us, we may also collect:
    • Social media account details if you register or log in through a social media platform.
    • Publicly available information from online sources.

Legal Basis for Processing

We process your data based on the following legal grounds:
  • To perform contractual obligations when you use our services.
  • To comply with legal and regulatory requirements.
  • To pursue legitimate interests, such as improving our services, provided your rights are not overridden.

How We Use Your Information

We use your data for the following purposes:
  • To provide and manage our services.
  • To personalize your experience and improve our offerings.
  • To communicate with you regarding updates, promotions, or service-related information.
  • To ensure compliance with applicable laws and internal policies.

Sharing of Information

We do not sell or rent your personal information. However, we may share information in the following cases:
  • Service Providers: We share data with trusted third parties who assist in providing our services (e.g., hosting, analytics, and payment processing).
  • Legal Compliance: To comply with applicable laws, regulations, or legal processes.
  • Business Transactions: In the event of a merger, acquisition, or sale of our company assets, user data may be transferred.
  • With Consent: Where you have explicitly agreed to share your information.

International Data Transfers

Relu Consultancy may operate globally. If data is transferred outside the European Economic Area (EEA), we ensure it is protected through legally approved safeguards, such as standard contractual clauses.

Data Security

We take the protection of your data seriously and employ industry-standard measures, such as:
  • Encryption of sensitive data.
  • Regular system monitoring for vulnerabilities.
  • Strict internal access controls.
While we strive to secure your data, no system is entirely immune to breaches. Please contact us immediately if you suspect a security incident involving your personal data.

Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal data:
  1. Access: Request access to your personal information.
  2. Rectification: Correct incomplete or inaccurate information.
  3. Erasure: Request the deletion of your data.
  4. Restriction: Limit how your data is processed.
  5. Portability: Receive your data in a structured, machine-readable format.
  6. Objection: Object to the processing of your data based on legitimate interests.
  7. Complaint: Lodge a complaint with a relevant data protection authority.
To exercise these rights, please contact us at connect@reluconsultancy.com.

Data Retention

We retain your personal data for as long as necessary to provide our services and comply with legal obligations. Retention periods are determined based on the type of data and purpose of collection.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on our website with the revised “Last Updated” date. Continued use of our services after any updates indicates your acceptance of the revised policy.

Contact Us

For any concerns or inquiries about this Privacy Policy, please reach out to us at:
Relu Consultancy
Email: connect@reluconsultancy.com
We are committed to resolving any privacy-related issues promptly and effectively.